FAQs

In addition to screenings of classic films—including new restorations of landmark films—in legendary Hollywood venues, Festival attendees have the opportunity to enjoy panel discussions with experts on all aspects of film and the history of Hollywood, shop for exclusive TCM memorabilia, and relax by the Hollywood Roosevelt Hotel pool for memorable screenings under the stars. Best of all, you’ll be in the company of people from around the globe who, like you, love classic film and want to share this experience with others who feel the same way.

2026 TCM Classic Film Festival passes are exclusively available for online purchase. Beginning at 12pm/noon ET on Tuesday, December 9, 2025. Festival passes may be purchased via the Festival website, TCM.com/festival. Note: 2026 Festival passes are not available for purchase via phone. You must be at least age 18 to purchase a pass. Passes may be used by individuals age 13 and older. For more information on Festival passes, click here for our Festival Passes page. As a symbol of our excitement to reunite with Festival fans in Hollywood, TCM is again offering a special Early Bird discount window to those fans who purchase their 2026 TCM Classic Film Festival passes by January 9, 2026.

As pass inventory is limited, we highly recommend you purchase your pass as soon as you are sure you plan to attend. If passes remain unsold at the start of the Festival, those passes may be available for walk-up purchase. For more information on Festival passes, click here for our Festival Passes page.

The Palace Pass is perfect for those seeking a weekend filled with classic movies on the big screen. It offers a three-day experience starting Friday May 1 to Sunday May 3, 2026. Please note, This pass does not grant entry to the TCL Chinese 6 Theatres Multiplex, Club TCM events, or official parties/receptions at any time. This pass does not grant entry to any screening venues prior to Friday, May 1.

Festival passes for the 2026 TCM Classic Film Festival will be exclusively available for Will Call pick-up. Passes will be available for Will Call pick up at the Hollywood Roosevelt Hotel beginning Wednesday, April 29th, 2026. Please note that Festival passes can no longer be shipped beforehand. Pass purchasers will be provided information on Will Call hours and pick-up procedures closer to the Festival. If you are ordering multiple passes and you do not know all the names of all attendees at the time of your order, the purchaser’s name may be temporarily used as a placeholder. No pass orders can be fulfilled until each pass is assigned a separate attendee name. Purchasers will receive direction, upon confirmation of the order, on how to update name information on passes, if necessary. 

TCM shall, at its discretion, provide refunds only if the Pass purchaser sends TCM a cancellation request in writing, via email to filmfestival@tcm.com, and the receipt is confirmed by TCM by 5:00pm, March 20th, 2026. Your cancellation or refund request must include the name of all Passholders and a copy of your purchase confirmation email or letter. No other means of requesting a cancellation or refund will be accepted. A cancellation fee in the amount of 20% of the purchase price of each refunded pass will be assessed. TCM may, at its sole discretion, consider emergency refund requests on a case-by-case basis after the official cancellation deadline. A cancellation fee in the amount up to 50% of the purchase price of each refunded pass will be assessed on any refund issued after the official cancellation deadline, however no refund is guaranteed. No refunds will be granted on or after April 26th, 2026, the week of the Festival. Refunds in the form of credits for future events are not available at any time. In the event TCM decides to cancel the Festival due to public health and/or safety concerns, or any federal, state, or local mandates require the cancellation of the Festival due to public health and/or safety concerns, you will be provided a full refund within Sixty (60) days of any such cancellation announcement.

For a full 2026 Festival pass purchase Terms and Conditions click here for our Terms and Conditions page.

Festival passes are assigned to an individual and cannot be shared. Please contact the Box Office once you know you cannot attend to discuss options. Contact us at filmfestival@tcm.com.

Passes will be available until sold out. However, as pass inventory is limited, we suggest you purchase your pass as soon as you know you will be attending the Festival. For more information on Festival passes, click here for our Festival Passes page.

The dress code for those attending Opening Night Red Carpet Gala events—including the Opening Night screening and/or the Opening Night Gala Party—is cocktail attire. This typically means a suit or cocktail dress. For all other events, attendees should dress comfortably and prepare for possible temperature changes and/or weather changes when moving from inside to outside of event venues. While Los Angeles has a generally warm, sunny climate, it can get cool in the evening. We recommend you bring a light jacket or windbreaker and an umbrella just in case.

It is our goal to ensure all attendees have a safe and enjoyable experience at the TCM Classic Film Festival. Service Animals, as that term is defined by the Americans With Disabilities Act and California Unruh Act, may accompany owners who have been admitted into any Festival area. “Service Animal” means, in part, any dog or miniature horse that is required because of a person’s disability and is specially trained to perform tasks related to the person’s disability.

The Festival does not guarantee entry to any event for animals that do not meet these specific Service Animal guidelines. Owners must keep their animals under control at all times and shall be responsible for any damage their animals may cause. The Festival also reserves the right to ask that a service animal leave the facility should the animal become a distraction, nuisance, or threat to other patrons or to operations.

Additionally, attendees should note that individual venues, places of lodging, and other businesses in the Festival footprint may have their own restrictions and that admittance to these establishments for animals that do not meet ADA Service Animal guidelines is outside the control of the Festival management.

It is our goal to ensure all attendees have a safe and enjoyable experience at the TCM Classic Film Festival. The TCL Chinese Theatre IMAX, the TCL Chinese 6 Theatres multiplex and other Festival venues, including the Hollywood Roosevelt Hotel, are all wheelchair accessible and ADA compliant venues.

Venue managers will make every effort to accommodate our guests with special seating needs in a manner that is equitable for all attendees. In instances when the number of guests with wheelchairs or other special seating needs exceeds the designated accessible spaces, venue managers will address these instances on a case-by-case basis.

If you have additional Festival-related questions you may contact the Festival Box Office staff by emailing filmfestival@tcm.com or by calling (877) 826-5764. Note: 2026 Festival passes are not available for purchase via phone.